Resources Guides and Tutorials

The place to learn more about the tools at your disposal

Check out our video tutorials to learn how to use the tools available for you to use.

Video Tutorials

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Instaling Communicator Apps

We'll guide you step by step to download and install our softphone application for all your devices.

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Troubleshooting an IP Phone

We'll guide you through the step by step process of trouble shotting your IP phone.

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Do Not Disturb

When to use Do Not Disturb and how to turn it on and off.

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Call Pick-Up

Take a call that is ringing on another extension, from your own phone.

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Call Transfer

Transfer a caller to another extension or phone number or even to another one of your devices.

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Learn about voicemail with included little tricks to better productivity through this tool.

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Call Forwarding

Have calls ring somewhere else if you can take the call. Multiple uses.

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Follow Me

Sets a set of numbers or extensions to ring until you pick up at any of those.

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Block Caller ID

Keep call recipients from knowing where the call is coming from or what number is calling.

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Group Hunt

Activates a ring sequence to ring at multiple locations until you take a call.


Call Filter

Call Forwarding

Call Transfer

Music on Hold


Call Screening

Call Recording


Multiple Caller ID

Call Group Pick-up

Call Queues

Ring Groups

Conference Rooms

Fax to Email

Fax from Desktop

Multiple Caller ID

Bidirectional SMS

Voicemail to Email

Desktop Apps

Custom Dialing

Speakerphone Intercom

Speed Dial

Multiple Caller ID

Mobile App iOS/Android

Call Logs

Admin Control Panel

Call Center Panel

SMS Appointment Confirmation

CRM Integration

On-site Engineer

International Local Numbers

Custom Greetings

HD Voice

Multilingual Attendant

Assisted Ringtone

Unlimited US Calls