How to Send Virtual Fax with CloudXentral's Communicator App

How to Send Virtual Fax

Currently, the need for traditional fax machines is quickly diminishing. Enter virtual faxing, a convenient and efficient way to send important documents without the hassle of physical machines. CloudXentral’s Communicator app streamlines this process, allowing users to send faxes directly from their mobile or computer. This guide will walk you through the steps on how to send a virtual fax using CloudXentral’s Communicator app.

Why Choose Virtual Faxing?

Before diving into the steps, let’s understand the benefits of virtual faxing.

Virtual faxing eliminates the need for physical fax machines, paper, and toner. It’s accessible from anywhere, as long as you have an internet connection.

You save on costs associated with traditional faxing, such as machine maintenance, paper, and ink.

CloudXentral’s Communicator app ensures your documents are sent securely, reducing the risk of sensitive information being exposed.

Getting Started with CloudXentral’s Communicator App

To begin, open the Communicator by CloudXentral app on your mobile device or computer. Ensure you have a stable internet connection to avoid any interruptions.

From the taskbar, click on the three dots to open the alternate menu. This menu provides various options that will help you navigate through the app’s functionalities.

In the alternate menu, choose the ‘Send Fax’ option. This will bring up the faxing interface where you will enter the necessary details for sending your fax.

Once the form appears, you’ll need to fill in the requested information. Here’s what you need to do:

Attach the PDF File: Click on the folder icon in the ‘PDF file*’ field to attach the document you wish to fax. This is a mandatory step.
Enter the Recipient’s Name: In the ‘Name’ field, type the name of the recipient.
Enter the Fax Number: In the ‘Fax’ field, input the recipient’s fax number, starting with the prefix 891.
Additional Information: Fill out the rest of the form as required. Ensure all mandatory fields marked with * are completed.

In the comments/status section, select the appropriate checkbox based on your needs. This step helps in categorizing and tracking the fax.

Tracking and Managing Your Faxes

To obtain a report or check the status of your sent faxes, go back to the alternate menu by following Step 2.

Choose the ‘History’ option, and then select ‘Fax’ from the menu. This section allows you to view all your fax activities.

You can select to view either outbound (sent) or inbound (received) faxes. This segregation helps in efficiently managing your fax records.

Double-click on the sent document to obtain the detailed report. This report includes the status and confirmation of your fax transmission.

Conclusion

CloudXentral’s Communicator app revolutionizes the way we send faxes, making the process more efficient, secure, and accessible. By following these simple steps, you can easily send virtual faxes from anywhere, ensuring your important documents reach their destination without any hassle.

FAQ´S

Can I send a fax to any fax number using CloudXentral’s Communicator app?

Yes, you can send a fax to any fax number as long as you have an internet connection and the recipient’s fax number.

Is there a limit to the size of the PDF file I can send?

The size limit may vary based on your subscription plan. It’s best to check the specific guidelines provided by CloudXentral.

Can I send multiple faxes simultaneously?

Yes, the Communicator app allows for the sending of multiple faxes. However, ensure that each fax is properly filled out and attached before sending.

How can I confirm if my fax was successfully sent?

You can confirm the status of your sent fax by accessing the ‘History’ section in the app and double-clicking on the specific fax to view the report.

What if my fax doesn't go through?

If your fax doesn’t go through, the app will provide an error report. You can troubleshoot based on the provided information or contact CloudXentral support for assistance.